DEDICATED CONCIERGE
You have speed dial access to your dedicated contact person at TOTEME via phone and email.
FIRST ACCESS
You can preview the incoming collection and shop the latest pieces before they are available on the site. You are also the first to hear about the sale, and get pre-access to shop sale pieces in the app.
FAST TRACK DELIVERY
You get free express shipping and the handling of your orders is prioritized at the warehouse.
EXCLUSIVE PIECES
You have access to exclusive pieces which are offered to ℅ TOTEME members in the app from time to time.
ATELIER SERVICES
You have access to basic repairs and alterations free of charge with one of TOTEME’s atelier partners. This includes treatments for clothing, shoes and bags. Contact your dedicated concierge for more details.
ATELIER DIRECTORY
You get recommendations for dry cleaners, tailors and cobblers trusted by TOTEME.
CARE TIPS
You get TOTEME-approved care tips for your clothes, shoes and accessories.
PRIVATE APPOINTMENTS
You can book a private shopping session with your dedicated concierge, in one of the flagship stores or virtually from your current location.
STYLING DIRECTION
You have access to the Wear section of the app with looks and styling ideas for different occasions, curated by TOTEME in the Stockholm studio.
EXCLUSIVE FEATURES
You get exclusive peeks into the TOTEME studio and process via articles, announcements and behind the scenes imagery.
