Your Services

Welcome to ℅ TOTEME, your TOTEME concierge and loyalty service. In this section you will find the services and benefits available in your tier.

CONCIERGE

You have priority access to the Client Services team at TOTEME via phone and email.

FIRST ACCESS

You can preview the incoming collection and shop the latest pieces before they are available on the site. You are also the first to hear about the sale, and get pre-access to shop sale pieces in the app.

FAST TRACK DELIVERY

Your orders are being prioritized at the warehouse with free standard delivery, courtesy of TOTEME.

EXCLUSIVE PIECES

You have access to exclusive pieces which are offered to ℅ TOTEME members in the app from time to time.

ATELIER DIRECTORY

You get recommendations for dry cleaners, tailors and cobblers trusted by TOTEME.

CARE TIPS

You get TOTEME-approved care tips for your clothes, shoes and accessories.

PRIVATE APPOINTMENTS

You can book a private shopping session with a dedicated Studio Associate, in one of our flagship stores or virtually from your current location.

STYLING DIRECTION

You have access to the Wear section of the app with looks and styling ideas for different occasions, curated by TOTEME in the Stockholm studio.

EXCLUSIVE FEATURES

You get exclusive peeks into the TOTEME studio and process via articles, announcements and behind the scenes imagery.